Volunteer Information

Thank you for considering volunteering at the Polar Express! Each December, we rely on the spirit of hundreds of volunteers to bring our magical journey alive for over 3,600 passengers who visit our ‘North Pole.’ Pick the volunteer position which best suits you. We have two shifts each day, or you may choose to work both shifts. The shift times are specified on the registration form. For more details, read on!

Volunteer registration is now open!

1. Be an elf:

We need hundreds of elves to welcome passengers as they pull into the station (North Pole).  Our horde of elves forms a receiving line OUTSIDE the station entrance, reaching from the first train car to the last train car and stretching as it narrows to the entrance of the station. We encourage you to hoot, holler, shout, clap, make noise and show wild enthusiasm when the train arrives! As the families and children walk by you, kneel down and whisper Merry Christmas and be sure to use the names of the smallest children (each child will be wearing a name tag).  
Sample script: “Merry Christmas Julia, you have been so very good!”   “Welcome to the North Pole, Will!” “Thanks for coming Sam, we hope you love the story”

Individuals and small family and friend groups of up to 4 register to volunteer, HERE.  If more than one member of your group wishes to purchase tickets, they should register separately.

Organizations and Student Groups who wish to volunteer as a group should register, HERE.  If any members of your group need to purchase tickets they are required to register as an individual and should not be included in your group count.  Groups should have 5 or more members.

2. Work behind the scenes:

We have several opportunities to volunteer behind the scenes. If you prefer a behind the scenes role, please register HERE. Shift times may differ. 

THE POLAR EXPRESS™ Train Ride photos courtesy of Stephen Mease Photography.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc.