Volunteer Information

Thank you for considering volunteering at the Polar Express! Each December, we rely on the spirit of hundreds of volunteers to bring our magical journey alive for over 3,600 passengers who visit our ‘North Pole.’ Pick the volunteer position which best suits you. The shift times are specified on the registration forms. For more details, read on!

1. Be an elf:

We need hundreds of elves to welcome passengers as they pull into the station (North Pole).  Our horde of elves forms a receiving line OUTSIDE the station entrance, reaching from the first train car to the last train car and stretching as it narrows to the entrance of the station. We encourage you to hoot, holler, shout, clap, make noise and show wild enthusiasm when the train arrives! As the families and children walk by you, kneel down and whisper Merry Christmas and be sure to use the names of the smallest children (each child will be wearing a name tag).

You can register as an individual, or gather up 5 or more people to register as a group.

2. Work behind the scenes:

We have several opportunities to volunteer behind the scenes. You can decorate the station the week prior to the event. During the event, you may sign up to help with parking or can help to clean up after the last train on Sunday. 

Volunteer registration opens in September after Labor Day.


THE POLAR EXPRESS™ Train Ride photos courtesy of Stephen Mease Photography.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc.